Contact

Tell us what is not working

Four fields. No brief template, no discovery questionnaire — a sentence about the problem is enough to start.

What happens next
  1. 01 Lohan reads it Not a shared inbox rota, and not an assistant triaging it first.
  2. 02 You get a real answer Either a question, a rough shape of the work, or an honest note that this is not something we should take on.
  3. 03 Then a call, if it is worth one Thirty minutes, no deck. If the audit is the right next step we say so and quote it.
Reply time Two working days, from Lohan — not an account manager, because there isn't one. If it takes longer than that, something has gone wrong on our end and you should send it again.
Rather not use a form lohan@brighthive.co.za Same inbox, same two days. Bright Hive is remote, so there is no phone number to publish and no reception to call.
The only field we cannot work without.
Not sure is a legitimate answer.
Nothing here is stored beyond the email it sends, and we do not add anyone to a list.